Below FAQ are some common concerns of our clients before purchasing the products.
If you have other questions, please just send it to info@highrisecartel.com.
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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
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FREQUENTLY ASKED QUESTIONS
Our jewelry does not fade. It is built to last!
Yes! All items are waterproof, so you can wet them without any worries, guaranteed.
We ship all orders same day and provide tracking information within 24 hours of purchase! Your order will arrive within 3-5 business days!
Yes! All of our diamonds pass testers. We only use D-Color VVS Moissanite (the highest clarity) on all of our jewelry.

